Cancelling Enhancv, the details

Enhancv Refunds, Charges, and What to Do When Cancelling Goes Wrong

This is the detail page behind the short guide to cancelling Enhancv. It covers the Billing page and what access you keep, how to save your resume first, every Pro price, the refund rules plan by plan, and the complaints that come up most.

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Quick answer

Where to cancel
The Billing page at app.enhancv.com/billing: click Cancel Subscription, answer the survey, click Continue, confirm, and check the expiry date shown on the same page (help center). There is no phone line; email [email protected] if the page will not load.
Access after cancelling
Full Pro access until the end of the paid period, then read-only. Existing documents stay downloadable but cannot be edited or added to without reactivating, as of September 2026 (help center).
Refund policy
Monthly fees are non-refundable once used. Quarterly and semiannual plans get a partial pro-rated refund on request. Promo-code fees are non-refundable. Cancelling does not trigger a refund, so email [email protected] separately (refund article).

Before you cancel, save your resume

After Pro expires the account turns read-only, and Enhancv says existing documents will still be available to download, as of September 2026 (help center). Downloading before the expiry date removes the dependency on that promise.

Keep the content without keeping the subscription

SmoothApply imports a PDF, a DOCX file, or a photo of a printed resume and makes it editable again, with free PDF, DOCX, and TXT downloads and no watermark once you create a free account. See the Enhancv alternative for the full comparison.

Import my resume

What you are charged if you do not cancel

Enhancv lists three Pro plans on its pricing page as of September 2026, all renewing automatically unless cancelled from the Billing page (pricing, Pro plans article).

Plan Charge Then
Pro Monthly $39 Renews every month
Pro Quarterly $69 every 3 months, about $23 a month Renews every 3 months
Pro Semiannual $99 every 6 months, $16.50 a month Renews every 6 months
Free $0 for 7 days No charge; PDF carries Enhancv branding

The Terms say every plan renews "except if the user cancels his plan" and that it is "solely your responsibility to cancel the subscription (through the Billing page) before the next billing date" (Terms).

Pro is capped at 300 resumes and cover letters, and there is no yearly or lifetime plan, as of September 2026 (Pro plans article).

Common problems

Enhancv holds a 4.7 TrustScore from 975 Trustpilot reviews, 80% five-star and 5% one-star, as of September 2026. The low ratings repeat a few themes (Trustpilot, one-star filter).

"I was charged after I thought I had cancelled"

Cancellation is only complete after the survey, the Continue button and the confirmation. The Billing page shows an expiry date once it has worked; if it still shows the next billing date, the cancellation did not go through (help center).

"I asked for a refund on my monthly plan"

Monthly fees are non-refundable once used, so these requests are declined. Only the quarterly and semiannual plans are pro-rated, and only when you email [email protected] (refund article).

"There is a Paddle charge I do not recognise"

Enhancv bills through Paddle, so the statement shows the processor name. The amount matches one of the three Pro prices, $39, $69 or $99 (help center).

A free alternative for the next resume

If you only ever needed one resume, SmoothApply is a free resume builder with unlimited PDF and DOCX downloads and no watermark. All 93 templates are on the free plan, and a free account is all it takes to download. The only paid extra is unlimited AI writing, which never touches the download button.

See the free resume builder

Related guides

Enhancv keeps its cancellation, refund and billing rules in short help center articles, linked above. The pages below cover the same ground from the other side.

Disclosure: SmoothApply is not affiliated with Enhancv. Steps, prices and policies reflect Enhancv's pricing page and Terms read on September 3, 2026, and its help center articles on cancelling, refunds, Pro plans and Paddle charges, last updated April 16, 2026 and read on September 8, 2026. Policies change; check the linked sources before acting.

More questions

Why is there an Enhancv Paddle charge on my card?
Enhancv bills through Paddle, a payment processor, so the card statement shows Paddle or Enhancv Paddle rather than Enhancv alone, as of September 2026 (help center).
Is there a phone number for Enhancv?
No. Support is by email at [email protected] and through the help center, as of September 2026 (help center).
Does the free Enhancv plan expire?
Yes. The free plan lasts 7 days and the exported PDF carries Enhancv branding, as of September 2026 (pricing). If you only need one resume, a builder that is free at the download button avoids both limits.