Cancelling MyPerfectResume, the details

MyPerfectResume Refunds, Charges, and What to Do When Cancelling Goes Wrong

This is the detail page behind the short guide to cancelling MyPerfectResume. It covers where to cancel and what access you keep, how to save your resume first, exactly what MyPerfectResume charges, its refund terms, and the common problems people hit.

Free account for downloads. No credit card. No watermark.

Quick answer

Where to cancel
Self-serve: sign in, open My Account, then My Settings, then Subscriptions, and click Cancel Subscription. Or contact customer service by phone at 855 213 0348, through the site chatbot, or with a secure message from the contact page (as of September 2026).
How you know it worked
The company emails a cancellation number. If it does not arrive and you still want to cancel, contact customer service directly (archived Terms of Use, text dated December 15, 2020, the most recent copy we could load as of September 2026).
Access after you cancel
The pricing page, FAQ, and contact page do not say whether premium access continues to the end of the paid period. Treat that as unknown and download your files first.
Refunds
The pricing page offers a money-back guarantee if you request a refund within 14 days of subscribing to premium access (pricing page, as of September 2026). The archived Terms of Use add that refunds are not guaranteed after the trial expires.
What renews if you do nothing
14-Day Premium Access: $2.95, then $23.95 billed every 4 weeks. 1-Year Premium Access: $95.40 up-front, renews each year (pricing page, as of September 2026).

Before you cancel, save your resume

What you can export depends on whether premium is still active (pricing page, as of September 2026):

Since the company's pages do not confirm that access continues to the end of a paid period, download first and cancel second. To keep editing without a subscription, bring the file into SmoothApply through Import a resume. It accepts a PDF, a DOCX, or a photo of a printed resume and lets you apply any of 93 templates; PDF and DOCX downloads are free with no watermark (a free account is required, no card). If you only have a PDF and want an editable file, see convert a resume PDF to Word; for a version to paste into application forms, see resume to plain text.

What you are charged if you do not cancel

US prices from the MyPerfectResume pricing page, as of September 2026:

Plan First charge Then How often
14-Day Premium Access $2.95 $23.95 Every 4 weeks, starting after day 14
1-Year Premium Access $95.40 up-front (shown as $7.95/month) Renews automatically Each year

"Every 4 weeks" is not "monthly": a 4-week cycle repeats 13 times in 52 weeks, one more charge a year than a monthly plan. No lifetime or one-time purchase is offered (pricing page, as of September 2026). UK visitors are served by the sister brand MyPerfectCV, which lists £2.95 for 14 days, then £16.95 every 4 weeks (MyPerfectCV pricing, as of September 2026).

Common problems

Most public reviews are positive: Trustpilot shows 4.6 out of 5 across 19,226 reviews, with 6% one-star (Trustpilot, as of September 2026). The one-star reviews repeat a few billing stories.

You cannot find a cancel option in settings

Some one-star Trustpilot reviews say the option was not in settings; one from August 24, 2026 reads "I had to email and got it done" (Trustpilot, as of September 2026). If Subscriptions shows no Cancel Subscription button, go straight to phone, chat, or a secure message; the Terms of Use treat contacting customer service as an equally valid route.

You were charged after cancelling

This is the most repeated complaint. A featured App Store review is titled "CANNOT CANCEL SUBSCRIPTION" (App Store, as of September 2026), and a Reddit post from November 2024 claims six months of charges after cancelling. The common thread is a cancellation attempt with no confirmation number. If you never received one, cancel again through a second channel and get the number this time.

No warning before the renewal, or only a partial refund

Better Business Bureau complaints against Bold LLC, the parent company, describe finding no email saying charges would continue after the trial, and prorated rather than full refunds afterward; the profile shows 247 complaints closed in the last three years (BBB, as of September 2026). The company's standard App Store reply is that auto-renewal is disclosed before, during, and after purchase. Either way, set a phone reminder for day 12 of the trial and ask for any refund inside the 14-day window.

A free alternative with no renewal to cancel

SmoothApply is a free resume builder where PDF and DOCX downloads cost $0, carry no watermark, and never sit behind a trial. You get 93 templates, full design control, a free cover letter builder, and a free job tracker. The only paid feature is unlimited AI writing ($2.95 for 14 days, then $19.95 a month), and that plan cancels from account settings without contacting anyone, with access kept to the end of the billing period. Import your MyPerfectResume file and keep going, or read the MyPerfectResume alternative comparison first.

Import my resume free
SmoothApply is not affiliated with MyPerfectResume or Bold LLC. The steps above reflect the MyPerfectResume pricing, FAQ, and contact pages and an archived copy of its Terms of Use as read on September 3, 2026, plus the third-party sources linked in the text. If the live site differs, follow the live site.

Related guides

More questions

Can I still download my resume after cancelling MyPerfectResume?
PDF and Word downloads are part of premium access, and the pages we could read do not say whether they stay available after you cancel. A .txt version can be downloaded any time by logging in, but it drops the formatting, so download PDF and Word first (source: MyPerfectResume contact page, as of September 2026).
What are MyPerfectResume customer service hours?
Phone support at 855 213 0348 runs Monday to Friday 8:00 am to 8:00 pm CST, Saturday 8:00 am to 5:00 pm CST, and Sunday 10:00 am to 6:00 pm CST. The chatbot is available seven days a week, and a secure message form is on the contact page (source: MyPerfectResume contact page, as of September 2026).