How to cancel Zety

Cancel Zety in
five steps.

Cancel from the My Plan section of your account dashboard, or by phone, chat or email. Keep the email with your cancellation number. As of September 2026.

SmoothApply downloads PDF and Word free, with no watermark and no trial attached.

My Plan
in the account dashboard
800-985-7561
phone, or live chat, or [email protected]
$25.95
every 4 weeks if you do nothing

Zety's Terms say refunds are not guaranteed; its FAQ describes a full refund within 7 days. Charges, refunds and what to do if the online path fails: Zety refunds and charges.

1
Log in to your Zety account
2
Open the My Plan section of your account dashboard
3
Select the cancel option and complete the confirmation screens
4
Wait for the email with your cancellation number
Keep it as proof.
5
Contact support if the online path fails
Phone 800-985-7561, live chat, or [email protected].

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Quick answers

How do I cancel my Zety subscription without calling?

Log in at zety.com, open your account dashboard, go to the My Plan section, and select the cancel option. Zety then emails a cancellation number; if it never arrives, contact customer service. This is Zety's published process as of September 2026.

Source: zety.com/contact, Terms of Use

Can I get a refund from Zety after being charged?

Zety's Terms of Use as of September 2026 say the provider does not guarantee refunds and that you may request one if you cancel before the end of the initial period. Zety's FAQ post from November 2024 describes a full refund within 7 days and a later refund only if no files were downloaded. Treat the 7-day detail as stated practice, not a contractual promise.

Source: Terms of Use, Zety FAQ

Can I still download my resume after I cancel Zety?

Zety's Terms of Use as of September 2026 say you can still log in and view the documents on your account after you terminate, but not whether PDF or Word download stays available once the paid period ends. The free Basic Package downloads TXT only, so save PDF and Word copies while your plan is active.

Source: Terms of Use, zety.com/pricing